Embed an efficient and reliable help desk system into your website!
An affordable online help desk system that enables you to manage and consolidate all customer support requests at one online centralized location. Simple installation, one-time payment, fully customizable and easy-to-use support ticket system. Our Ticket Support Script will not only provide you with an online help desk, but will empower you to manage and keep tickets in check, too. Take a closer look and contact us, if you have any questions or want to request a modification!
Smart Ticket Management
Handle multiple customer support and client requests. Process, edit, delete, and export tickets. Add tickets manually on behalf of clients.
Responsive & Varied Design
The front-end UI of our help desk software is optimized for mobile devices. You can preview and enable 10 different color themes.
Support members can use predefined messages in standard situations and thus improve turn-around time and quality.
Ticket Rating Tool
Clients can rate ticket replies they have received from the support team. They only need to click on the respective smiley / frownie.
Clients can communicate with your staff, follow up and read ticket replies from a password-protected profile area on the front-end.
Notify clients as soon as their tickets have been processed. Send automatic emails to all departments upon each new ticket received.
Clients can direct tickets to different departments from the online form. Team leaders can assign tickets to agents from the back-end.