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0 Ticket Support Script

  • Script
  • by Administrator
  • 14-06-2019
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Ticket Support 
Embed an efficient and reliable help desk system into your website!
An affordable online help desk system that enables you to manage and consolidate all customer support requests at one online centralized location. Simple installation, one-time payment, fully customizable and easy-to-use support ticket system. Our Ticket Support Script will not only provide you with an online help desk, but will empower you to manage and keep tickets in check, too. Take a closer look and contact us, if you have any questions or want to request a modification!

Smart Ticket Management

Handle multiple customer support and client requests. Process, edit, delete, and export tickets. Add tickets manually on behalf of clients.

Responsive & Varied Design

The front-end UI of our help desk software is optimized for mobile devices. You can preview and enable 10 different color themes.

Canned Messages

Support members can use predefined messages in standard situations and thus improve turn-around time and quality.

Ticket Rating Tool

Clients can rate ticket replies they have received from the support team. They only need to click on the respective smiley / frownie.

Customer Panel

Clients can communicate with your staff, follow up and read ticket replies from a password-protected profile area on the front-end.

Email Notifications

Notify clients as soon as their tickets have been processed. Send automatic emails to all departments upon each new ticket received.

Ticket Assignment

Clients can direct tickets to different departments from the online form. Team leaders can assign tickets to agents from the back-end.

Ticket Support Script

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